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Frequently asked question

What is the difference between the preventive and corrective plans?

In the format described in the article, preventive maintenance is recurring, with monthly visits. Corrective maintenance handles one-off needs through on-demand visits.

The difference lies in frequency and in how the service is contracted. CH3 organizes its facilities services into two plans, each responding to a different kind of office need.

Plan 1: preventive maintenance

These are recurring maintenance services, carried out through monthly visits. The general logic of preventive maintenance is to take care of building systems before they fail. The categories covered by this plan are electrical, HVAC, millwork, painting and general building work.

This format suits companies that want predictability: the visit happens every month, with a defined scope, and doesn't wait for a problem to be triggered.

Plan 2: corrective maintenance

These are one-off maintenance services, contracted through on-demand visits. Here the request starts from an issue that has already been identified, and CH3 is called in to resolve it. The categories are electrical, plumbing, window and door frames and metalwork, painting, and floors and coverings.

How to choose

The article doesn't rank one plan above the other. Both start from the same idea: after the handover, the office comes to life and needs an efficient structure so that safety and maintenance are monitored and handled. When that doesn't happen, facilities managers face problems in the medium and long term.

The choice depends on what your company needs. If the priority is to avoid surprises with regular follow-up, Plan 1 is the fit. If the need is to resolve specific issues without a monthly commitment, Plan 2 is the way to go. In both cases, the client keeps a single point of contact for post-construction operations instead of managing several service providers.

Some categories appear in both plans, such as electrical and painting. Others are exclusive: HVAC, millwork and general building work in the preventive plan; plumbing, window and door frames and metalwork, and floors and coverings in the corrective plan.

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